FCC/TCPA Compliance Statement
FCC/TCPA Compliance Statement
Effective Date: December 25, 2024
At Sod Suppliers, we are committed to complying with the Federal Communications Commission (FCC) and Telephone Consumer Protection Act (TCPA) regulations to ensure that our communication practices respect your privacy and adhere to legal requirements. This FCC/TCPA Compliance Statement outlines our practices regarding phone, text, and email communications.
1. Consent to Communicate
By submitting your information through our website (sodsuppliers.com), you provide express written consent for Sod Suppliers to contact you via phone call, text message, or email. This consent allows us to:
- Respond to your inquiries.
- Process and confirm your sod orders.
- Schedule and coordinate delivery details.
You understand and agree that:
- Consent is not a condition of purchase.
- Communications may be made using automated dialing systems or prerecorded messages.
If you wish to revoke your consent at any time, please contact us at support@sodsuppliers.com or 888-763-6455.
2. Text Messaging Terms
- Message and data rates may apply.
- Frequency of messages will vary based on your interactions with Sod Suppliers.
- To opt out of receiving text messages, reply “STOP” to any text message you receive from us. You may also contact us at support@sodsuppliers.com to request removal from our text messaging list.
- For assistance, reply “HELP” or contact us at support@sodsuppliers.com.
3. Do Not Call Requests
If you do not wish to receive calls from Sod Suppliers, you can request to be added to our internal Do Not Call list by contacting us at support@sodsuppliers.com or 888-763-6455. Please allow up to 30 days for your request to be processed.
4. Collection and Use of Personal Information
We collect and use your personal information solely for the purposes of:
- Processing your sod order.
- Communicating regarding delivery or service updates.
- Providing customer support.
We do not sell or share your personal information with third parties except as required to fulfill your orders or comply with legal obligations.
5. Call Recording
To improve the quality of our service, phone calls with our representatives may be monitored or recorded. By communicating with us via phone, you consent to such monitoring and recording.
6. Compliance with Georgia State and Federal Laws
Sod Suppliers operates in the state of Georgia and complies with all applicable state and federal laws regarding communications. Our practices are designed to meet the requirements of the TCPA, FCC, and other governing bodies.
7. Liability Disclaimer
While we strive to maintain compliance with FCC/TCPA regulations, Sod Suppliers cannot guarantee uninterrupted or error-free communications. By using our services, you agree to hold Sod Suppliers harmless for any delays or errors in communication caused by third-party providers or technical issues.
8. Changes to this Compliance Statement
Sod Suppliers reserves the right to update or modify this FCC/TCPA Compliance Statement at any time. Changes will be posted on our website, and the updated Effective Date will be reflected at the top of this page.
Contact Information
For any questions or concerns regarding this FCC/TCPA Compliance Statement, please contact us:
- Phone: 888-763-6455
- Email: support@sodsuppliers.com
Thank you for choosing Sod Suppliers for your sod delivery needs. We value your trust and are committed to providing you with exceptional service.